CoviD -19 UpDATES

CoviD-19 UpDATES

Covid-19 Updates regarding your Travel

Covid-19 Updates regarding your Travel

Last update 22nd June 2021

Thank you for visiting Outdoor Norway!
We’re ready to create unforgettable experiences for you, your family and friends, whether that be out on the trails, in the rivers and fjords, or across the mountains.

Good news! Norway will open its borders more by 5.July 2021. Then travelers from the EU / EEA countries will be able to travel to Norway, regardless of the infection in the country when they have been fully vaccinated and have the covid passport in  Europe can enter Norway. For all others its important to check if your country is marked as green by the norwegian government before traveling to Norway.
We wrote a blog article about it with a lot of useful links for you.

You can be assured that we are closely following all government guidelines related to social distancing, sanitizing and group restrictions, in order to maximize the health and safety of our guests. We will continue to monitor the Covid situation throughout this year and will share updates periodically on this page.

FLEXY CANCELLATION POLICY

In order to minimize your stress and anxiety related to the uncertainties of Covid-19, we have adopted a new temporary “flexi-cancellation policy” for those situated outside and inside of Norway. If you need to cancel your trip due to Covid choose from:

  • Free date changes;
  • Account credit;
  • Or a cancellation.

In the event of a complete cancellation of a half-day tour, full-day tour, or rental booked for the 2021 season, the following percent of the arrangement costs will be charged to the contracting party:

  •  full refund for cancellations made up to 4 days before the day of the tour.
  • 25 hours up to 3 days before the activity: 30%
  • 24 hours or less before the activity: 100%

ALTERATIONS or CANCELATIONS must be notified via email with your booking number to our costumer support at: info(at)outdoornorway.com

For multi-day tours booked for 2021 or 2022 season, we will offer:

  • a full refund for cancellations made up to 15 days before the day of the tour in the case of a sudden border closing(no pre-released warning or statement from the Norwegian Government), we will offer a full refund without question, or a no-fee rebooking option.

Our goal is to continue to provide amazing experiences to our guests while keeping us all safe. Should you have any additional questions as to how our operational procedures have changed regarding Covid-19 regulations, please write us at info@outdoornorway.com. To review our standard cancellation policy, please see here.

ADDITIONAL INFO

Norway, with a fairly low population density and strict community regulations, recovered well from the first initial outbreaks of Covid. However, to keep Norway’s communities safe, the government has placed restrictions on foreigners who plan to travel to Norway, for leisure purposes or otherwise.

These are subject to change on short notice, so we ask you to kindly stay up to date on the latest news on our national health website, found here. We recommend travelling with a proper travel insurance.

We thank you for your kind patience and understanding. We wish you all to stay safe, stay well, and stay connected. We’re looking forward to share great moments and adventures with you.

The Outdoor Norway Team

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