Our Outdoor Recreation Reservations department helps hundreds of customers from all over the world plan memorable outdoor experiences.

Our Reservation Coordinators are true adventure experts. Their knowledge and experience help guide customers through the booking process over the phone or through email. They are able to answer in-depth questions about our tours and liaise with our operations team to ensure every customer has a positive experience, from the moment they first contact us to the day of their adventure.

Responsibilities & Duties:

• Inbound and outbound sales online, via email and in person at frontdesk.
• Provide outstanding customer service and handle all customer queries
• Book adventures, take payments and correspond with customers
• Manage reseller relationships, build contacts and maintain relationships with stakeholders
• Develop positive relationships with customers and manage feedback effectively
• Help support marketing and promotions to drive sales throughout the season
• Greet clients and assist with the check-in process
• Provide instructions for rental equipment (MTB, Sea Kayaking and Standup-paddle-boarding). ⇒ Click here for infos about  our rental products
• Communicating changes to client numbers to the operational team in a timely manner
• Prep audio-video equipment at the return of the trip
• Handle and edit photo and video material for sales and promotion
• Assist with online and social media marketing efforts
• Assist with scheduling and logistics as bookings are received
• Understand and assist in emergency protocols

Qualifications:

• Excellent written and oral communication skills in English. Norwegian language skills are a strong asset

• Outstanding sales and customer service skills

• Outgoing, confident fun personality with strong people skills

• Excellent time management, planning and organizational skills

• Ability to multi-task and maintain strong attention to detail

• Ability to work in a fast paced, high pressured environment

• Patient, understanding and ability to deal with customer concerns

• Fully computer literate with knowledge of Pages and Numbers (same as MS Word and Excel)

• Knowledge of social media is considered an asset

• Knowledge of video editing is considered an asset

EXTRA QUALIFICATIONS

The qualification bellow are a strong advantage for the candidate:

Knowledge of ADOBE softwares as: Photoshop, Indesign, Illustrator, Premiere

Knowledge of WordPress

Knowledge Social Media plattform management

Work Schedule: Our reservations office is open from 9:30 am to 4:00 pm, Monday to Sunday, with extended hours in peak season, from 9am to 6pm. Training time is flexible and shall take 2 days. Candidates must be able to work weekends. Hours will vary month to month (part-time hours offered in September and October /full-time hours offered during July, and August).

Compensation: Hourly wage based on experience.

Reports to: Operational Manager

Contract from: May – Oct, 2023 (flexible)

Available Positions: 1

HOW TO APPLY

Please email your resume and cover letter to the attention of the Company Director: job@outdoornorway.com with the title “Reservation Coordinator”

As minimum reference you shall include the following info’s bellow:

1. CV must contain at least:

Your full name;

ID number & Passport number;

Date of birth;

Address & contact info’s;

Work history with task description, job duration and the company Manager phone number and e-mail for reference (preferable the three last employer’s for reference);

Educations & Certification levels;

Language skills and level of proficiency;

Courses & training qualifications;

2. Copy of Driving License and details about your drive experience

Note:

If you have any extra qualifications or relevant work experience in the Outdoor Recreation field you are a strong asset.

Let us know about any other interesting skills and hobbies you may have.

We strong recommend Norwegians to apply. Applications can be submitted in English or Norwegian.

JOB OVERVIEW

This role will require you to safely guided river trips on up to Grade III & IV whitewater.  

This person must have strong interpersonal skills, be able to deliver high levels of customer service, have great group management skills, be a strong critical thinker and have the ability to problem solve. You will need to be flexible and adaptable in tailoring trips to suit individual needs, abilities and expectations.

DUTIES & RESPONSIBILITIES:

First and foremost, uphold our mission “Create great memories for our guests”

• Ensure trips are run in a safe and timely manner
• Reliable, self-motivated and enthusiastic with strong communication skills and the ability to talk with people from different cultures and backgrounds
• Physically fit and enjoy being outdoors in all weathers
• Cleaning and drying of client paddling gear (wetsuits, PFD’s, splash jackets and neoprene booties)
• Ensure that vehicles are cleaned and fuelled as required after the tours
• Maintain a clean and organised work space at base and storage room
• Engage with guests and be attentive to their needs
• Must be able to lift, load and unload rafts/kayaks from a trailer or to a car roof (the raft will be lifted by two persons, at time)
• Must be able to work on team environment
• To deliver informative trips educating guests about the local culture and history
• Conduct tour talks while driving to locations and at viewing points along tour route
• Be aware of weather forecast and monitor weather conditions:  river levels, wind, rain and air temperature

More infos about our river activities ⇔ click here

KEY ATTRIBUTES

• Must be flexible and able to work weekends and public holidays
• Be organised and well presented
• Have the ability to manage risk and keep people safe when challenging clients to get out of their comfort zone and push their limits
• You must have strong communication skills and the ability to talk with people from different cultures and backgrounds
• You must be reliable, self-motivated and enthusiastic
• Physically fit and enjoy being outdoors all day in all weather conditions
• You need to love what you do

QUALIFICATIONS REQUIRED:

• Rafting Guide Certification on rivers grade III and above or at least three years previous experience on Grade III & IV
• Whitewater kayak qualification or at least three years previous experience guiding on up to Grade III & IV whitewater
• Current first-aid certification including CPR  (minimum 16 hours course within the last 3 years)
• Driver license category BE  (with the ability to drive a car up to 8 passengers and with a trailer)
• Must have excellent spoken and written English skills

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING »

• Wilderness First Aid or Wilderness First Responder (8 to 10 days course)
• Whitewater Rescue Technician Certification
• A degree or equivalent in Outdoor Recreation
• At least three years experience working in the outdoors and adventure tourism industries
• Have experience guiding/leading other outdoor activities such as mountain biking, hiking an stand up SUP boarding
• Norwegian language skills as well as any other additional languages spoken

HOW TO APPLY »

Please email a copy of your resume along with a cover letter to: info@outdoornorway.com with the title “River Guide Position”

Please, make sure all of the information below is included in your application

• Your full name
• Date of birth
• Address and contact information
• ID number and Passport number (let us know what Visa conditions do you have to work in Europe)
• Copies of any relevant qualifications
• A copy of your current First Aid Certificate
• A copy of your driver’s license
• Police record from the country you have been in the last 5 months
• Work history with task description
• Job duration and the company Manager phone number and email for reference (preferable the three last employer’s for reference);
• Education
• Qualifications
• Hobbies

Compensation:

Hourly wage based on experience.

Contract from:

Available Positions: 3 in total.

• One positions from 3rd May to 20th October, 2023
• One position from 1st June to 16th September, 2023
• One position from 9th June to 23rd August, 2023

Start and end dates are flexible.

APPLICATIONS DEADLINE: 15th January 2023

Job Overview

As a mountain bike instructor at Outdoor Norway you will be taking clients of differing abilities on a variety of terrain. You are expected to be an experienced rider, confident in all areas of riding, comfortable on steep, technical terrain and have basic bike maintenance skills. You must be flexible and adaptable to suit individual needs and abilities and be physically fit and able to ride for 5 hours a day.

Candidates must have excellent leadership and group management skills and be capable of  planning, organising and delivering mountain bike tours including the logistical side of the trip. Our mountain bike trips run regardless of the weather so you must be prepared to ride under rain or shine. We are looking for mountain bike instructors with continued enthusiasm and dedication.

MAIN DUTIES & RESPONSIBILITIES

• First and foremost, uphold our mission: “We create great memories for our guests”
• Ensure the trip is run in a safe and in a timely manner
• Be responsible and capable of  maintaining the bikes keeping them in good working order
• Properly keep bike maintenance logs
• Have the ability to effectively troubleshoot and fix problems that arise with guest bikes out on the trail
• Engage with guests and be attentive to their needs
• Provide some basic mountain bike instruction working on skills and technique
• Be able to understand and read weather reports, monitor weather conditions and act accordingly
• Must be able to lift, load and unload bikes from a trailer regularly throughout the day

For more infos about our mtb tours & mtb courses ⇒ click here

KEY ATTRIBUTES

• Must be flexible and able to work weekends and public holidays
• Be organised and well presented
• Have the ability to manage risk and keep people safe when challenging clients to get a little out of their comfort zone and push their limits
• You will need to be concise and able to communicate effectively
• You must be reliable, self-motivated and enthusiastic
• Physically fit and enjoy being outdoors all day in all weather conditions
• Must be able to work alone and as part of team when task required
• You need to love what you do

QUALIFICATIONS REQUIRED:

• Mountain Bike Guide Qualification (e.g PMBIA, MBLA, Level 1 etc)
• Current first-aid certification including CPR  (minimum 16 hours course)
• Full clean drivers license with the ability to drive passengers and with a trailer
• Must have excellent spoken and written English skills

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING

• Wilderness First Aid and Wilderness First Responder
• With great bike mechanic skills
• A degree or equivalent in Outdoor Recreation
• At least three years experience working in the outdoors and adventure tourism industries
• Have experience guiding/leading other outdoor activities such as sea kayaking, hiking, SUP and river guiding (kayaking, rafting)
• Basic Norwegian language as well as any other additional language skills

Please email a copy of your resume along with a cover letter to: job@outdoornorway.com with the title “Mountain Bike Position”

Please make sure all of the information below is included in your application

• Your full name
• Date of birth
• Address and contact information
• ID number and Passport number (let us know what Visa conditions do you have to work in Europe)
• Copies of any relevant qualifications
• A copy of your current First Aid Certificate
• A copy of your drivers license
• Police record from the country you have been in the last 5 months
• Work history with task description, job duration and the company Manager phone number and e-mail for reference (preferable the three last employer’s for reference);

APPLICATIONS DEADLINE: 15th January 2023

Compensation:

Hourly wage based on experience.

Contract from:

12th May to 23rd September, 2023 (flexible start/end dates. Minimum 4 months contract)

Available Positions: 1

We are a small, fast growing company looking for someone who shares our core values and passion to accomplish our vision. Our success is derived from a commitment to always be improving both in our personal and professional development.

The outdoor recreation junior guide will report directly to the General Manager and work alongside the Senior Guides and Reservations Coordinator to ensure the best possible customer experience.

If you have a willingness to learn and develop your skills in the outdoor industry this is a great opportunity for you to join our development program where you are able to grow together with us!

JOB OVERVIEW

With the company’s busy pace and growth, our Outdoor Recreation Junior Guide has the opportunity to guide a variety of trips and receive ongoing training in a fun and rewarding work environment.

We are looking for an enthusiastic guide with a big smile who always wants to put clients first and deliver engaging, memorable experiences.

DUTIES, RESPONSIBILITIES AND KEY ATTRIBUTES:

• First and foremost, uphold our tour mission; “Create great memories for our guests”
• Ensure trips are run in a safe and timely manner
• Organise and assemble equipment required for each trip ie. mountain bikes, kayaks, canoes, standup paddle-boards, helmets and other gear as needed to guests
• Assist senior guides where necessary
• Guide commercial tour groups on Class I an II whitewater rivers
• Enforce safety rules and regulations on and off the river
• Provide a high level of service to clients on and off the river
• Provide equipment maintenance
• Maintain a clean and organised work space at the Outdoor Norway base and storage room
• Be reliable, self-motivated, enthusiastic with good communication skills and the ability to talk with people from different cultures and backgrounds;
• Have a  strong interest in learning and educating clients about the local culture and history
• Be physically fit and happy to be outdoors all day in all weather conditions

• High School diploma in outdoor recreation or equivalent
• Current first-aid certification including CPR  (minimum 16 hours course)
• Full clean drivers license with the ability to drive passengers and with a trailer
• Must have excellent spoken and written English skills

• At least one year of experience working in the outdoor and adventure tourism industries
• Experience in a range of outdoor activities such as mountain biking, hiking, kayaking and SUP boarding
• Whitewater Rescue Certification
• Basic Norwegian language as well as any other additional language skills

WORK SCHEDULE

Part time hours are offered in June and full time hours are offered during the busier months in July and August.

COMPENSATION

Hourly wage based on experience.

CONTRACT

June to August, 2023 (flexible). Training will begin at last week of May.  

AVAILABLE POSITIONS: 1

HOW TO APPLY »

Please email a copy of your resume along with a cover letter to: job@outdoornorway.com With the title “Junior Guide Position”

Please make sure all of the information below is included in your application

• Your full name
• Date of birth
• Address and contact information
• ID number and Passport number (let us know what Visa conditions do you have to work in Europe)
• Copies of any relevant qualifications
• A copy of your current First Aid Certificate
• A copy of your driver’s license
• Police record from the country you have been in the last 5 months
• Work history with task description, job duration and the company Manager phone number and email for reference (preferable the three last employer’s for reference);

APPLICATIONS DEADLINE: 15th January 2023

This is what could be your next office ⇒ click here for more info

Our team shares both a passion for the outdoors and a drive to re-imagine the nature based experiences around the world by generating less impact on the environment during our operations. Sustainability has always been our focus and we’re thriving to offer insights, tools and strategies for reclaiming our lives and our future on the planet. The first action must be within ourselves, then we blossom.

Outdoor Norway is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or any other status.

Welcome to Outdoor Norway. Reach the adventure!

Reach Your Adventure at Outdoor Norway!

You’re someone who pushes boundaries and challenges the status quo. You’re brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the Vestland most innovative “adventure based company” and reimagine a mountain experience with us.

We’re seeking a Digital Content Marketing Specialist.

The Digital Content Marketing Specialist at Outdoor Norway, reporting to the Company Director, will manage and grow the company by executing the digital content strategies to drive audience acquisition, retention and engagement. You will enhance our core asset of summer data and deliver best in class digital content to drive audience engagement and conversion. The job will require agility, a data driven approach and dedication and passion to the Mountain Travel Lifestyle to be successful.

ESSENTIAL JOB RESPONSABILITIES:

• Research, write and edit new content, as well as update existing content for our websites
• Proactively leverage analytics to execute content and content distribution strategies with the goal to improve audience engagement driving growth in traffic and email lists
• Develop a thorough yearly content calendar 
• Ensure the quality of reporting data
• Maintain the site layout, data and content via the CMS
• Optimize content distribution across all channels including SEO, SEM, social, app, and email
• Execute and help to improve the SEO strategy
• Create and send digital newsletters and push notifications
• Manage social accounts, internal user generated content as well as user and resort feedback emails
• Collaborate with the development team to improve user experience through A/B testing, page optimizations and improved hierarchy
• Partner with sales and operations teams to create & deliver on content marketing products for our advertisers
• Manage SEO writing
• Knowledgeable of using content and web analytics tools (Google Analytics & Search Console)
• Understanding of SEO and market dynamics
• Passion for mountain travel

QUALIFICATIONS:

• Bachelor’s degree in journalism, marketing, tourism or related field
• 3+ years’ experience in a related content environment at a digital publisher
• Track record delivering measurable results based on analytics, problem solving, agility and collaboration
• Excellent writing, editing, copy editing skills, attention to detail
• Ability to effectively prioritize amid multiple competing agendas and projects
• Experience in a KPI driven environment with a desire to test and learn
• Must have excellent spoken and written Norwegian skills
• Must have excellent spoken and written English skills

PREFERRED PRIOR EXPERIENCE WITH:

• Data management platform
• SEO tools such as SearchMetrics, KW Tool, Search Console
• CMS and ticketing systems such as Fareharbor
• A/B testing using tools such as Google Optimize and FB pixel.
• Email expertise using MailChimp
• Marketing experience with Hootsuite, Facebook Ad Manager, Instagram and AdWords
• Knowledge of ADOBE softwares as: Photoshop, Indesign, Illustrator, Premiere
• Knowledge of WordPress, Elementor
• Knowledge Social Media plattform management
• Any other language skills is a great asset

Work Schedule: 80% to 100% Position. Candidates must be able to work some weekends during the season.

Compensation: Hourly wage based on experience.

Reports to: Company Director

Contract from: April 2023 (flexible starting date)

Available Positions: 1 

HOW TO APPLY »

Please email your resume and cover letter to the attention of the Chief Director: job@outdoornorway.com with the title “Digital Content Marketing Specialist”.

Note: If you have any extra qualifications or relevant work experience in the Outdoor Tourism field you are a strong asset.

Let us know about any other interesting skills and hobbies you may have.

We strongly recommend Norwegians to apply. Applications can be submitted in English or Norwegian.

APPLICATIONS DEADLINE: 15th January 2023

Our team shares both a passion for the outdoors and a drive to re-imagine the nature based experiences around the world by generating less impact on the environment during our operations. Sustainability has always been our focus and we’re thriving to offer insights, tools and strategies for reclaiming our lives and our future on the planet. The first action must be within ourselves, then we blossom.

Outdoor Norway is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or any other status.

Welcome to Outdoor Norway. Reach the adventure!

» APPLY NOW »

» APPLY NOW »