Flexible booking

PEACE OF MIND POLICIES

1. OUR CLIENT SATISFACTION GUARANTEE

If for any reason you aren’t 100% satisfied with your Outdoor Norway experience, let us know the reason(s) and we’ll give you a free tour. It’s that simple.

2. GUARANTEED DEPARTURES

Once you book your spot(s), you’re going! This allows you the freedom to start looking for flights and make other arrangements right away. Contrary to many other tour operators, we will never cancel a trip due to low numbers or other passenger cancellations.

3. 14-DAY RISK-FREE BOOKING WINDOW

After putting down a deposit, you can cancel at any point during the first 14 days after booking and get a 100% refund. This buys you 2 weeks to sort out flights, vacation time, etc. and not have to worry about someone else taking your spot(s).

4. LIFETIME DEPOSITS

Our Lifetime Deposit allows any of our Clients forced to delay a departure or wanting to switch tour package

altogether the ability to apply their initial deposit towards a later scheduled date or another Person at no extra charge. As long as you give us 90 days notice, your deposit will be good forever, whether you use it for the same trip or transfer it to another one. A Lifetime Deposit has no expiration date and can be used for any departure – provided room is still available.

Simply put, we want to ensure you can enjoy the Outdoor Norway experience you want, at a time that works best for you.

A Lifetime Deposit is also transferable, meaning that you can transfer your deposit to another Friend as a gift.

Note: Any cancellations made within 90 days of the scheduled departure will be treated as a passenger cancellation, in which case the entire payment, including deposit will be forfeited and cannot be applied to another departure. We highly recommend you purchase trip cancellation/interruption insurance. We allow one transfer of your Lifetime Deposit deposit, if you choose to transfer a second time, there is a kr. 3.500 transfer fee.